National Certificate in Business - First Line Management

Level 3 Credits 45

This qualification is the first of two qualifications for people who are, or are training to be first line managers (team leaders, supervisors, or charge hands). People in these roles are likely to be responsible for managing people, resources, or workplace operations, and may have had little or no formal training.

This National Certificate may lead to the National Certificate in Business - First Line Management (Level 4) and to other qualifications in the Business field such as the National Diploma in Business (Level 5), or other qualifications in business administration, small business management, or Māori business and management.

COMPULSORY:  9 Credits

Unit Standard	Description	Level	Credit
1312	Give oral instructions in the workplace	3	3
9705	Give and respond to feedback on performance	3	3
11097	Listen to gain information in an interactive situation	3	3

 

 

ELECTIVE A: A minimum of 22 credits at Level 3 or above from the following sets.

 

Set 1: A minimum of 17 credits from the following Domains;

People Development and Coordination

Systems and Resources Management
Quality Management
Delivery of Adult Education and Training
Competitive Manufacturing
Māori Management - Generic

 

Set 2: The balance of credits, if required, to achieve a minimum of 22 credits may come from the following Domain;

Business Administration Services

Set 3: A minimum of 4 credits from any Domain in the following Subfield;

Communication Skills

ELECTIVE B: A maximum of 5 credits from the following Domains;

Interpersonal Communications
Writing

ELECTIVE C: The balance of credits, if required, to achieve a minimum of 45 credits of which a minimum of 40 credits at Level 3 or above may come from anywhere on the DAS.